Due to the advancement in IT, there are new viruses that emerge now and then and your computer may be attacked by these viruses causing it to slow down, hang and eventually crashing. By working with a technician, they always have the latest version of anti-virus and you will be assured of protection from malware attack.
By having the technician working at your home, you will be keeping an eye on whatever the technician is doing on the computer. You are also free to ask the technician to explain to you on how you can deal with minor issues. By knowing this, you will not have to call them to fix these minutes issues that you can address on your own. This will save a great deal of your time as well as money. You can also consult them about backing up your computer and the best software that you can use. The technician will guide you on the printer to choose, they will set the Wi-Fi router. If you have children, you need to protect them from harmful content on the internet. The technician will set up parental control on your computer to monitor and control their activities.
You will undergo some basic computer training so that you can use your computer to its full potential.